Terms & Conditions of Usage

These Terms & Conditions govern your access to and use of the website https://vickybroz.com.my
and the astrological consultation services provided under the name VickyBrozz (“we”, “us”, “our”). By accessing this website or booking a consultation, you agree to be legally bound by these Terms & Conditions. If you do not agree, you must not use the website or services.

 

Nature of Services

VickyBrozz provides Jathagam-based astrological consultations for guidance and personal understanding. All services are interpretative in nature and based on traditional astrological principles. The guidance offered does not guarantee outcomes and should not be treated as medical, legal, financial, or psychological advice.

Users are advised to seek qualified professionals for matters requiring medical, legal, or mental health assistance. This platform is not intended for emergency situations or crisis support.

 

User Eligibility

By using this website or booking a consultation, you confirm that you are 18 years of age or older and capable of entering into a legally binding agreement. Users may enquire about family members, including children, provided accurate details are supplied responsibly.

 

Booking & Consultation Format

All consultations are conducted via scheduled voice calls only. No audio or video recordings are provided. Each consultation session typically lasts 25–30 minutes, depending on the service selected.

Consultation slots are scheduled only after payment confirmation and are subject to availability.

 

Consultation Categories

VickyBrozz offers consultation categories such as Normal, Urgent, and VIP, each with different scheduling priorities. Timelines mentioned are indicative and may vary based on availability. No guarantees are made regarding exact appointment timing until confirmed.

 

User Responsibilities

Users are responsible for providing accurate and complete birth details, including date, time, and place of birth. VickyBrozz shall not be responsible for any inaccuracies in guidance arising from incorrect or incomplete information provided by the user.

Users agree to engage respectfully and refrain from abusive, unlawful, misleading, or inappropriate behaviour during communication.

 

Payments, Cancellations & Refunds

All payments must be made in advance to confirm a consultation. Once a consultation is scheduled or conducted, refunds are not provided. Missed appointments, late responses, or no-shows are non-refundable.

Requests for rescheduling must be made in advance and are subject to availability. Approval is at the sole discretion of VickyBrozz.

 

Disclaimer & Limitation of Liability

Astrological consultations are provided for guidance purposes only. VickyBrozz does not guarantee accuracy, outcomes, or results of any prediction or advice. Decisions taken by users based on consultations are entirely at their own discretion and risk.

VickyBrozz shall not be held liable for any direct, indirect, incidental, or consequential loss arising from the use of the website or services

 

Confidentiality

All personal details shared for consultation purposes are treated with strict confidentiality and used only for service delivery, in accordance with our Privacy Policy.

 

Intellectual Property

All content on this website, including text, images, branding, and design elements, is the property of VickyBrozz and may not be copied, reproduced, or used for commercial purposes without prior written permission.

 

Website Use & Conduct

Users must not misuse the website, attempt unauthorised access, interfere with site functionality, upload harmful content, or violate applicable laws. VickyBrozz reserves the right to restrict or terminate access for violations of these Terms.

 

Changes to Terms

VickyBrozz reserves the right to update or modify these Terms & Conditions at any time. Continued use of the website or services after changes are published constitutes acceptance of the revised terms.

 

Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of Malaysia. Any disputes arising from the use of this website or services shall be subject to the exclusive jurisdiction of Malaysian courts.

 

Contact Information

For questions regarding these Terms & Conditions, please contact:

VickyBrozz
Negeri Sembilan, Malaysia
Official communication channels during office hours